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Frequently Asked Questions

What is the FoodMark® program?
FoodMark® is a confidential data-sharing program that benchmarks the financial and statistical information of on-site corporate Dining Services.  It is the only service of its kind.

To date, over 125 corporations have participated in the data exchange, establishing industry standards for Key Performance Indicators in General Dining outlets.

With this valuable data in hand, clients are able to identify and implement improvements to their methods and practices using monitoring tools, internal reports and external comparisons, as well as knowledgeable recommendations and support to corporate Dining Services liaisons.

The FoodMark® program has developed proprietary criteria, tools, a glossary of terms, and systems to support benchmarking processes in corporate Dining Services.

FoodMark® is nationally recognized as the industry standard in Dining Service Benchmarking. Our standards have been adopted by the Society for Foodservice Management. FoodMark® uses the ASQ International Clearinghouse Code of Ethics for confidentiality and distribution.

Who is a typical FoodMark® client?
Identified by the owner, your representative will be an individual from:

  • Dining Services
  • Conference and Training Services
  • Property Management & Real Estate Services
  • Corporate & Associate Services
  • Facilities
  • Administration

What types of services does FoodMark® compare?
Initially, General Dining programs are reviewed. As the program develops, Catering, Conference Centers, Convenience Stores and other services may be added, as the client prefers.

Can your data be compared to other corporations?
Comparing data is one of the goals of FoodMark®. Data may be “sorted” in many ways, including the size of the building population, geographic area, types of service, and more.

How is my confidentiality protected?
Corporate Dining, Inc. signs a confidentiality agreement with each client. Only you see your specific data. Shared data is provided in aggregate form only.

Can you help me with specialized requests and/or reports for our corporate leadership?
Yes! That is one of the goals of the FoodMark® program. Frequently, leadership may request specific information to support business development activities or for presentations to upper management. FoodMark® will assist you in gathering the necessary information and provide the summary data to support you.

What does it cost?
There is an annual fee to participate in FoodMark®. It is based on the number of locations and services you wish to have included.

What is my financial guarantee?
If you do not see value in the FoodMark® program by the end of the first year, your money will be returned upon request.

Who is Corporate Dining, Inc.?
Formed in 1986, Corporate Dining, Inc. is a national project management consulting firm and the developer of the FoodMark® program. Corporate Dining, Inc. conducts over 80 projects annually and supports a Dining Service benchmarking community of over one hundred twenty-five (125) U.S. companies.

 

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Corporate Dining, Inc. • All Rights Reserved • 529 East Washington Street, Suite 210 • Chagrin Falls, Ohio 44022
Phone: 440-247-8679 • Fax: 440-247-0272 • Terms and Conditions