A major benefit to your dining services program is the engagement, education and inclusion of the onsite dining staff to help you reach your goals. The CIP is tied to performance based contract incentives using Key Performance Indicators (KPI) that reward and recognize improvements that benefit the Owner’s dining services. A key element of the program is to provide reward and recognition to the onsite hourly employees who serve the customers of the cafés. The programs are fully funded by savings to the Owners. This reward and recognition engages all workers in moving the operations forward in the best interest of the Owner.

The greatest benefit of the CIP program is the clients dining services operations are moving to the future at a steady pace, have already identified improvements to methods and practices and have those improvements in a concise work plan ready for implementation.